Why Edison Was Wrong
The other night I had an enlightening conversation with Alph Bingham, the co-founder of InnoCentive from Eli Lilly. This guy is fascinating!Alph suggested that many people do not like open innovation (external crowd sourcing) because it runs counter to a widely held belief of the R&D community. Researchers often throw around the Edison quote, "I have not failed 700 times. I have not failed once. I have succeeded in proving that those 700 ways will not work. When I have eliminated the ways that will not work, I will find the way that will work."

Researchers use this quote because it "validates" the iterative development innovation process; the cornerstone of most R&D departments. They have convinced themselves that they learn as much from their failures as they do from their successes. Call it what you want, the 700 attempts were failures.
When some R&D people look at open innovation, they see it as linear rather than iterative: post a challenge and get a solution. This seems inconsistent with their belief in learning from failures.
Alph made the point that in the R&D world, the value of iterative development is overrated.
What if Edison found a solution to the light bulb challenge on the first try? Would that be bad? Would he have continued to find the 700 ways that did not work? Did the 700 failures really add that much value? Can R&D organizations afford to fail 700 times? Not in today's competitive environment.

Alph suggested that open innovation is a massively parallel process where failures and successes happen at the same time. You post a challenge and you get dozens or hundreds of solutions. Some won't work. But all you need is one solution that does work. And with open innovation, you only pay only for the solutions that do work. Failures cost you nothing in terms of time and money. With internal iterative development, you pay for the successes and the failures. Do you really learn enough from your failures to justify the extra cost and time involved?
Alph's perspective is fascinating and I fully agree with him for analytical/deterministic challenges. Creative challenges and their solutions, on the other hand, often can't be proven correct until they are tried out in the real world. Iterative development - via small and scaling experiments - may still be the best approach for solving less deterministic problems. I call this approach the "build it, try it, fix it" model. Having said that, the iterations could potentially be staged as a series of open innovation challenges that continue to refine concepts until they are market ready. This would be a massively parallel iterative creative development. Very cool.
This got me thinking about a conversation I had with an executive from Chrysler many years ago while I was working at Accenture. I asked him who he felt his biggest competition would be in the future. He pointed at me and said, "You." Although he was half-joking, it's true that the role of car manufacturers these days is less about manufacturing and more about integration. The Accentures of the world are masterful at integration.
And maybe this integration skill is the MOST important skill for your organization to have.

As platforms like InnoCentive continue to grow, problem solving of all types - creative and analytical - will be outsourced in a massive parallel way to a huge network for solvers. If we take this to an extreme where all challenges are outsourced via crowdsourcing, the role of a company would only be to integrate these solutions together into a seamless offering.
Although this is easier said than done, this one skill may be critical for the survival of your business...and maybe even the US economy.
China and India have a growing base of highly educated engineers and experts. Eastern European countries and parts of Asia have large creative bases. The world is truly flat. And all of these countries have people who are willing to work for pennies on the dollar.
If we try to beat these countries at their game, we will lose. We could never educate enough people. And even if we could, our workforce would probably not be willing to labor for lower wages.
Integration is the key. Yes it is difficult. And that is good news. While the rest of the world is focused on the trees (the point solutions to specific challenges), we need to become masterful at defining the forest (the strategy, architecture, and integration of the point solutions). This is where value is created. And this is much harder to outsource.It reminds me of something from my "24/7 Innovation" book I wrote back in 2001...
"(As innovators,) we are architects of companies and industries. An architect is not a 'reengineer.' To illustrate this point, I often ask clients what is the difference between an optimist, a pessimist, a reengineering consultant, and an architect. The optimist looks at a half filled glass of water and sees it as half-full. The pessimist looks at the same glass and sees it as half-empty. The reengineering consultant sees too much glass. Cut off the top. Downsize. An architect looks at the same glass and asks questions such as 'Who's thirsty?' 'Why water?' Or 'Is there another way to satisfy the thirst?' It is this questioning, challenging and rethinking that differentiates architects from those who rearrange the deck chairs on The Titanic."
Find solutions everywhere. Embrace open innovation. And think like an architect. Ask the difficult questions. Assess what matters most. And build a core competency around integrating point solutions.
Remember, we are no longer in the tree business...we are in the forest business.
Bonus: An interview with Alph Bingham and Dwayne Spradlin of Innocentive
Stephen Shapiro is the author of three books, a popular innovation speaker, and is the Chief Innovation Evangelist for Innocentive, the leader in Open Innovation.Labels: Failure, Innovation, Product Innovation, Stephen Shapiro, Success, Thomas Edison











7 Comments:
Hi Braden,
In layman's terms, my understanding is that this may exemplify the disparity between the "We can do it ourselves" attitude of some companies versus "We know we can't do it all by ourselves and it wouldn't hurt to get some outside input to save valuable time in finding the right solution."
That's the essential message I got from this post. It seems to point to the collaboration with outside resources as a cost-effective method for companies to save more than a few hundred of those 700 attempts and failures.
Karen
Karen,
Your perspective is absolutely accurate. If you are arrogant about innovation, that is a sign of impending doom. The more you admit that you "don't know what you don't know," the more inquisitive you will be...and the more likely you will be to solve bigger problems more effectively.
Thanks for the comment
Steve Shapiro
www.steveshapiro.com
Steve,
I've been following (more or less) the notion of open innovation for a few years. I'm wondering how this method really scales...most of the companies I've worked with couldn't relinquish enough control (thinking they know best) or couldn't manage a dynamic outside collaboration approach. Is there a "typical" size or scope of project that is appropriate for an organization's first venture into open innovation? Some guidelines would be useful...
Hi Steve,
Very interesting and provocative post! Here are three bits of feedback for your consideration.
First, Edison viewed the outcomes of all his experiments as "learning." To your point that companies today must continually "integrate" their findings across multiple functions and multiple teams, this is precisely what Edison did. His laboratories and manufacturing organizations were "learning organizations" in the spirit of Peter Senge.
Second, Edison said: "If something worked, I was always suspicious." Considering our human propensity to fall in love with our own ideas, Edison had a remarkably objective view of his successes. This objectivity allowed his innovations to reach into White Space others failed to see. Today, we can use groups like Innocentive in many capacities, but one is to help bring an objective view even to "successful ideas" that an organization may lack the appropriate innovation filters to analyze. (BTW, the phonograph worked on the first try...)
Third, Open Innovation is a positive development spawned by the Internet. If Edison were alive today, he would be applying Open Innovation methods alongside what we would recognize as a form of Central R&D. His collaboration in the early 1900's with Madame Marie Curie (France) could have resulted in the more rapid invention of the first fluoroscope (precursor to the Xray) if they had found each other virtually. By the same token, Edison's work in basic research on radium "fed" his applied science work with Madame Curie. What we see today is a widespread failure of Central R&D to interpret the range and value of its discoveries. Because Central R&D and Applied Science rarely coexist in the same facility - let alone the same organization - we see a "cutting off" of the streams of inputs that enabled Edison to pioneer 6 industries in less than 40 years, creating a market value that by 1910 exceeded $100 bn in current dollars.
So while I'm a proponent of Open Innovation, we need to also ensure that Central R&D is re-structured in a way that connects its work to the broader organization, and doesn't allow it to dwell in an ivory tower.
With best regards,
Sarah Miller Caldicott
Great grandniece of Thomas Edison
Co-author: Innovate Like Edison
Sarah.
Thanks for your comment. I hope you realize that my comment was a bit tongue in cheek and was not intended to malign the great Thomas Edison! Of course, anyone interested in innovation has a high level of respect for his tenacity and his inventiveness. My article was really pointing the finger at the traditional R&D mentality. Although I love your second point in particular, I totally agree with all of your statements. Your third point about diversity is critical. I appreciate your taking the time to comment!
Jweaton - your points are spot on. Most organizations are not willing to give up control. This does limit the use of wide scale open innovation. Size and scope of the organization is less important than the size and scope of the challenge. More clearly defined, narrower challenges have a better solve rate. The "art" is in taking complex problems and breaking them into components.
Thanks again everyone for your comments.
Steve Shapiro
www.steveshapiro.com
Is protection of the fruits of valuable invention a concern in an Open Innovation framework? I assume that the purpose for the solution is ultimately profit. If profit is the purpose, then protection of the source of the profit should be an important concern - the inventive aspect should be protected by filing of a patent application, which leads me to the question that popped into my head when I read through this: how do you determine the inventorship of the invention? The Patent Office is not tasked with that determination. It would only be an issue should the patent ever be the subject of litigation. I'd love to be privy to the inventorship arguments during litigation of a patent of an idea that was developed in an Open Innovation framework.
Benjie Balser...
Balser & Grell
www.bgiplaw.com
Benjie, you are correct. The protection of IP is critical in open innovation. This is why Innocentive has invested heavily in the process. Over the past 10 years and 1,000 posted challenges, there has never been an issue with the resulting IP. In fact, one of the advantages of open innovation over, let's say, licensing, is that you can speed the IP protection/legal process significantly. Companies often take 6 - 9 months for licensing deals. With open innovation, the transfer takes place in a small fraction of the time. Thanks!
Steve
www.steveshapiro.com
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