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A leading innovation and marketing blog from Braden Kelley of Business Strategy Innovation

Thursday, January 07, 2010

Realistic Impossibilities

by Kathy Robison

Realistic ImpossibilitiesBeing on the wrong end of the continuum between realistic and impossible is what plagues many of today's large multi-national corporations. The fear of failure by employees who are only partially engaged and don't entirely feel like valued members of the team, will always translate into goals and ideas that are mediocre and achievable and never ones that are innovative or impossible. In the 21st century, which is fraught with global economic adjustments, global-interdependence, developed world saturation, and a consumer base that is rapidly changing, creating the impossible is the only way to break away from the competition, ensure success and create a meaningful impact on the world.

Unfortunately most large companies live in the land of the realistic. It has permeated their business model, their culture, and the expectations of their customers. Many of these companies are starting to realize that creativity, thinking differently, and innovation are the keys to success in the future, but they feel stuck in how to achieve such goals. Hopefully some will view them as impossible and find the courage to achieve them anyway. You see, if you want to create a culture that reaches for the impossible, despite the odds, it must begin at the top and it often begins with an updated and innovative business model.

Designing an innovative and exciting business model with impossible goals is often a much easier and less expensive way to creating a culture of creativity and innovation that trying to dictate it. Processes, procedures, and changes in organizational structure can be dictated; innovation and creative thinking must be experienced and nurtured. The act of dictating, making rules, and imposing your will on others are the very things that have turned off our creativity, thinking, and innovative traits in the past. It was OK in the last century where the goals were to build, duplicate, and be efficient. The difference now is that we are moving from a world of industrialization and knowledge to one of conceptualization and connection.

Yes, there will be impediments and unforeseen circumstances that get in the way of creating the impossible, but they must be viewed as learning and growth opportunities. And, yes, there is always the possibility of failure, but failure is not altogether a bad thing. We must learn to accept failure as a part of the process of success. Unfortunately, many corporate cultures are so anti-failure that they no longer reach for anything exciting, tantalizing, or remotely interesting, which are the very things that improve productivity, reduce turnover, attract talent and create cultures that regularly innovate.

The disillusionment with big business and the realization that job security was really an illusion anyway is the fuel for new competition that will come charging out of the gates with all of these new attributes in tact. During the next 50 years, we will see some of the biggest companies in the world come crumbling down as well as the birth of some of the greatest companies in the world. It will be an interesting game to watch and fascinating to see the rules of play take a completely new direction. Here are a few of my favorite new perspective one-liners to start 2010:

  • Do as Wayne Gretzky and "Skate to where the puck will be"

  • Have the capacity to collaborate with the most unlikely of players

  • Create something larger than the products you sell

  • Lead with the tenacity of an underdog



Kathy RobisonKathy Robison is the CEO of YURU, (The Guru Is You), dedicated to assisting businesses to realize the full potential of their success through innovative business strategies, executive coaching and leadership development.

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Thursday, December 17, 2009

My Own Tiger's Tale

by Matthew E May

Tiger Woods - Time Magazine Cover"Tiger-gate" is the media focus of the week. Looks like another one bites the moral dust. Another checkmark in the "how the mighty fall" column. A whole new meaning to Nike's tag line. Skootch over, Kobe. All that.

Be that as it may, I have my own Tiger's tale, and it's one that has stayed with me for the entire eight years since it happened. In fact, I use the story in many of my speeches. (You can view my presentation on YouTube HERE.)

The year was 2001, eight years ago to the week...

I walked into the small workout room of the country club I belong to in southern California, to find none other than Tiger Woods. Each year in December he hosts the last PGA event of the year: a small invitation-only challenge tourney at the course. Proceeds benefit Tiger's educational foundation for disadvantaged youths. (The big news this week, of course, is that he will not be in attendance at his own event). On this particular Monday, the Monday of the tournament week, it was just him and me in the gym. The fact that he was the only golfer in there pumping iron told me something. I guess I was watching him more intently than I realized, because he said "You obviously know who I am. Who are you?" I told him I was just a member, but that I had read an interesting Time magazine cover story on him the previous year, the gist of which was about how he took the biggest risk of his career immediately upon turning pro.

In 1997, with barely seven months under his belt as a professional golfer, 20-year old Tiger stunned the golf world. It wasn't that he had won five PGA Tour tournaments. Or pocketed a $60 million Nike endorsement deal. It wasn't that he had won the 1997 Masters by twelve strokes. It was his decision to reinvent his swing after achieving all that.

Pundits and peers thought he was crazy. Commentators speculated on his early demise. But Tiger knew his swing wasn't as consistent, controlled, or efficient as it could be. It took eighteen months of rewiring, practice, and frustration, during which time he was virtually winless. He knew he was getting better, and was quoted as saying, "Winning is not always the barometer of getting better." Slowly but surely, Tiger's new swing became a deadly controlled substance. With no loss of power, he could hit any type of shot on demand, better and more accurately than ever. The payoff was a record six straight wins starting in late 1999.

He's reengineered his swing now three or four times. Every time he does, he remains winless for a time - but then comes roaring back, usually with a string of wins like the one in 1999.

So I asked him: "What really drives you you to keep breaking what isn't broken?" He said, "The number 18." I immediately thought: "Aha, that's the number of majors Jack Nicklaus won. So that's the goal." I said as much. Tiger said, "That's what people think, and I let them. But 18? That's a perfect golf score."

That says it all right there. The point is this: The pursuit of perfection is not focused on achieving perfection, it's focused on chasing it. Approached as a process, it can drive breakthroughs. Approached as goal, it can actually block innovation. Perfection is unachievable...it'll never happen. Unless you're Buddha I guess. That's what throws people, at least in our Western culture. We've become impatient with mastery. If you can't achieve perfection, why bother pursuing it?

Answer: because you have to. Otherwise you'll always be a follower.

It's how the best get better.

In 2007, Tiger pocketed a cool $11,260,000.00 for taking first in the inaugural FEDEX Cup. He did it again this year. You don't mess with that kind of success, right? WRONG. As he accepted his millions for winning the Tour Championship and the FEDEX Cup, and after dazzling the gallery with one immaculate shot after another, he was asked if we can expect him to ever play any better than he is right now. Instant response: "Yes. I think my game is moving in the right direction."

If only his personal life was following alongside...



Matthew E MayMatthew E. May is the author of "IN PURSUIT OF ELEGANCE: Why the Best Ideas Have Something Missing." He is constantly searching for creative ideas and innovative solutions that are 'elegant' - a unique and elusive combination of unusual simplicity and surprising power.

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Friday, February 20, 2009

Elizabeth Gilbert Thinks Differently About Creative Genius

Here is an interesting video of Elizabeth Gilbert speaking about the impossible things we expect from geniuses and artists. She also shares the radical idea that all of us "have" a genius. It's well worth the time investment.

Check it out:



What do you think?

@innovate

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