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Friday, March 05, 2010

Winning the Gold Medal

by Holly G. Green

Winning the Gold MedalI love the Olympics. I am fascinated by curling (although like most of you I can't quite figure out the rules). I love the thrill of the downhill, the luge, the speed skating, hockey, and the snowboarding events. And I am especially enthralled when I watch the Olympic athletes visibly get clear on winning.

Did you notice Lindsey Vonn at the top of the slope? Eyes closed, arms moving, legs bending as if she were already traveling down the slope in just the manner necessary to win? She was using a practice known as 'success visioning'. She was imagining the course, every twist, every turn... and how she would successfully meet the challenge of it and win the race. Olympic athletes have used success visioning for decades; since the time Roger Bannister broke the world record for running the mile in less than 4 minutes in 1954.

Premier athletes the world over know the power of getting clear on winning BEFORE they get in the race. They imagine it. They get clear on what it looks like, what it feels like, and what they must do. And it works because your brain is amazingly powerful. Once you are clear on winning, your body will follow. In many ways, it can't not follow. Your brain does not know you can't run faster, ski quicker, make higher jumps... it only knows what you tell it and your body steps up to deliver.

Winning also requires practice. Winning for an athlete means he/she is in top condition. It is likely they have practiced their race thousands of times. They are eating the right foods, taking care of themselves, and making progress almost every day towards their goal. Lindsey did not just sit around for a year, jump up, and ski her race. She got clear on goals, met them, and then set new ones. She spent her time and energy towards achieving them. She stopped doing things that got in the way. She stayed focused.

Are you clear on winning in your business? Do you know what it looks like at the end of 2010 when you have been insanely successful? What are the key operating achievements you will have accomplished; what will your company culture be including in regards to the attitudes, beliefs, values, and operating principles; what skills/knowledge/abilities will exist in your organization; what organizational structures will be in place; what work processes and metrics will be used; what tools, systems and technology are necessary; what products will be in market (existing and new); what products will be in development; who will the customers be; who will the competitors be/what types of companies will you compete against; what will the brand represent?

Get clear on winning, your body will follow.

Is it obvious to you and everyone on your team and in your company what it will take to win a gold medal? If not, what race are you running?


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Holly G GreenHolly is the CEO of THE HUMAN FACTOR, Inc. (www.TheHumanFactor.biz) and is a highly sought after and acclaimed speaker, business consultant, and author. Her unique approach to creating strategic agility, helping others go slow to go fast, will change your thinking.

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Saturday, February 27, 2010

Olympic Innovation

by Tim Kastelle


"The test of a first-rate intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function." - F. Scott Fitzgerald


That's the quote with which Richard Lester and Michael Piore open their outstanding book "Innovation: The Missing Dimension." The opposing ideas that they discuss throughout the book are interpretation and analysis. They argue that both are necessary components of innovation, but that they require completely different skills and mindsets to manage. Here is how they describe the issue:


"In new product development, interpretation and analysis exist in perpetual tension. This tension is inevitable and unavoidable, and we believe it is the central management problem that innovative businesses must confront. The tension... springs from many sources. Interpretation proceeds through conversations over time - within and among the various communities that contribute to new product development and between the designers and the customers who use those new products and incorporate them into their lives. Analysis, on the other hand, takes place 'outside of time' - at the point when a product must be optimized according to well-defined and articulated objectives."


This line of thinking is very similar to the argument that Roberto Verganti puts forward in "Design-Driven Innovation" - and I'll talk about those links later this week. Today, however, I want to use this dichotomy to talk about another perpetual question that arises every four years:


Is ice dancing really a sport like hockey or skiing?
Here's an idea: sports where there is an unequivocal winner, like skiing and ice hockey, are primarily analytical, while the judged sports are primarily interpretive. As a consequence, they have different forms of innovation, and it explains in part why they seem so different to us.

In the analytical sports, who wins is reasonably straightforward. If you get down the mountain fastest, or skate the fastest, or score the most goals, you win. In these sports, the problems are well-defined, and most of the innovations are primarily equipment-based. The well-defined problems lead to engineering-style solutions. So you have innovations like this:


Speed Skating
The innovation there is the clapskate - a blade where the back detaches at the end of the stride. This allows the full blade to be in contact for a longer period of time, which transfers more power from the skater's legs to the ice. So you go faster.

In the analytical sports, these type of innovations lead to continually faster speeds, or longer jumps, but in the main, the sport still looks the same. Interestingly, most of the innovations don't come from the athletes.

It's a different story in the interpetive events. In these sports, the athletes themselves are coming up with the innovations. As they do this, they remake the sport. Dominic Basulto has a great post about the nature of innovation in snowboarding - where the judges often don't understand the difficulty of new moves.

SnowboardingHe includes this quote from a WSJ article called "When Snowboarders Baffle the Judges" - it explains why Shaun White showed off all his new jumps in events leading up to the Olympics:


"The emphasis on innovation this season has snowboarders grappling with whether they can trust the judges to score their new moves fairly at first sight. Many top riders, including Mr. White, are haunted by the prospect of becoming the next Jonny Moseley, the free-spirited American mogul-skiing champion who failed to medal at Salt Lake City in 2002 despite his debut of a revolutionary trick he dubbed the 'Dinner Roll'. Though he executed it perfectly and the move has since elicited higher marks for difficulty, he received lower scores for his jumps at the time than his competitors got for their tried-and-true twists."

"Tricks can be deceiving," Mr. Moseley says. "I worked twice as hard to be able to perform that in the Olympics than anyone else." Mr. White says he could have saved his surprise moves for Vancouver to increase the 'wow' factor and prevent copycats from stealing his thunder, but he decided it was more important "to educate the judges."



That sounds a lot like the conversations between stakeholders that Lester & Piore describe, doesn't it? As the athletes in interpretive events innovate, the look and feel of the sport changes dramatically. The last interpretive-style innovation in an analytical-style sport that I can think of is the Fosbury Flop in high jumping. Dick Fosbury actually came up with a completely new way to do the high jump. I can't think of a similar shift in skiing, or the other more 'objective' sports. Verganti and Lester & Piore all conclude that interpretive processes are more likely to create radical innovations. We see the same outcomes in the Olympic sports. The innovation in snowboarding is definitely more radical than the innovations we see in downhill skiing. This is a useful thing to keep in mind when we're managing innovation within our organisations.

I'm not sure if this resolves the question of whether or not ice dancing is a real sport. But I think we should embrace the Lester & Piore argument - both analysis and interpretation are important, and we need to be comfortable with both to be genuinely innovative. We need to have both skills within our firms to innovate successfully. So maybe we need to embrace both forms of sport, and both forms of sporting innovation in the Olympics as well.


NOTE: This article talks about innovation at the Winter Olympics, and it's all analytical!


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(Speed skating from flickr/BWJones, snowboarding from flickr/prosto photos - Creative Commons)


Tim KastelleTim Kastelle is a Lecturer in Innovation Management in the University of Queensland Business School. He blogs about innovation at the Innovation Leadership Network.

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